Benihana

1. What is the Benihana notion? The Benihana concept as applied to the customer is a casual communal dining experience in an Nipponese atmosphere where both exceptional service and put ontainment is provided by a personal t adequate to(p) chef. From an operational perspective, the Benihana concept is unity that maximizes a batch production model to father efficiencies to pass up exist and increase revenue. To elabo rank farther upon the operational concept, Benihana’s service pitch shot design musical arrangement can be further broken down into a series of processes. When customers enter the restaurant the are queued and tabled into batches of 8. Drinks, appetizers, and entrée delivery is then bear on into job sets supporting the identical standard table size. The commit of a semi-homogenous primary component part menu in every(prenominal) services, (chicken, steak, and shrimp) accounting for only 3 forms of briny entrée, allows Beniha na to prep and runed meals mass. Serving sizes are batched to correspond the average role rate of 8 people while trays, carts, serving tools (i.e. plates, bowls, and utensils) accommodate this capability in proportional manner.

By combining standardisation and batching processes Benihana is able to create efficiencies in the way it manages all cost associated with food, staff, and infrastructure. 2. Is Benihana a made operation? How successful? Benihana is a successful operation. By concentrating on efficiency and care climby managing waste its exemplary restaurant experiences net profit in the range of 0.5 to 9.0 percent . By reason and exceeding the expectation! s of its customers Benihana is able to fuel expansion through and yearbook organizational gross of $12 million. 3. Prepare an operational(a) tale for the Chicago restaurant based on the operating training in the case. [pic]If you want to get a full essay, order it on our website: BestEssayCheap.com

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